Security & Compliance
Bank-grade security to protect your business and customer data. Your trust is our top priority.
POSVERSE is built with security at its core. We employ industry-leading security practices, regular audits, and compliance certifications to ensure your data is always protected.
99.99%
Uptime SLA
24/7
Monitoring
Security Features
End-to-End Encryption
All data is encrypted in transit and at rest using AES-256 encryption, ensuring your sensitive information is protected at all times.
- AES-256 encryption standard
- TLS 1.3 for data in transit
- Encrypted database storage
- Secure key management
PCI DSS Compliance
Fully compliant with Payment Card Industry Data Security Standard (PCI DSS) Level 1, the highest level of certification.
- PCI DSS Level 1 certified
- Regular security audits
- Compliance monitoring
- Annual assessments
Multi-Factor Authentication
Protect your account with multiple layers of security including SMS, email, and authenticator app verification.
- SMS verification
- Email verification
- Authenticator app support
- Biometric authentication
Role-Based Access Control
Granular permissions system that ensures staff only have access to the features and data they need for their role.
- Customizable user roles
- Permission management
- Access logging
- Audit trails
Secure Cloud Infrastructure
Built on enterprise-grade cloud infrastructure with 99.99% uptime SLA, redundant backups, and disaster recovery.
- Enterprise cloud hosting
- Automated backups
- Disaster recovery
- Geographic redundancy
Continuous Monitoring
24/7 security monitoring and threat detection to identify and respond to potential security issues immediately.
- Real-time threat detection
- Automated alerts
- Security incident response
- Vulnerability scanning
Compliance & Certifications
PCI DSS
Level 1
Payment Card Industry Data Security Standard
GDPR
Compliant
General Data Protection Regulation
SOC 2
Type II
Service Organization Control 2
ISO 27001
Certified
Information Security Management
Security Practices
Data Protection
- Regular automated backups with point-in-time recovery
- Data encryption at rest and in transit
- Secure data deletion and retention policies
- Regular security audits and penetration testing
Access Control
- Strong password requirements and policies
- Multi-factor authentication enforcement
- Session timeout and automatic logout
- IP whitelisting and geofencing options
Network Security
- Firewall protection and DDoS mitigation
- Regular security updates and patches
- Intrusion detection and prevention
- Secure API endpoints with rate limiting
Incident Response
- 24/7 security monitoring and alerting
- Incident response team and procedures
- Regular security training for staff
- Vulnerability disclosure program
Security FAQs
Common questions about our security practices
How is my payment data protected?
All payment data is encrypted using AES-256 encryption and we are PCI DSS Level 1 compliant. We never store full credit card numbers, and all payment processing is handled through secure, certified payment gateways.
Where is my data stored?
Your data is stored in secure, enterprise-grade data centers with geographic redundancy. We use leading cloud providers that meet the highest security and compliance standards, with data centers located in multiple regions for disaster recovery.
Who has access to my data?
Only authorized personnel with a legitimate business need have access to your data, and all access is logged and monitored. We follow the principle of least privilege, ensuring staff only have access to what they need to perform their duties.
What happens if there's a security breach?
We have a comprehensive incident response plan in place. In the unlikely event of a security incident, we will notify affected customers immediately, take immediate action to contain the threat, and work with security experts to investigate and remediate the issue.
How often do you perform security audits?
We conduct regular security audits including annual PCI DSS assessments, quarterly penetration testing, and continuous automated security scanning. We also undergo third-party security audits to ensure we maintain the highest standards.
Can I export my data?
Yes, you can export your data at any time. We provide tools to export all your data in standard formats. We also have data retention policies that ensure your data is securely deleted when no longer needed, in compliance with GDPR and other regulations.
Security Concerns?
If you've discovered a security vulnerability or have security concerns, please contact our security team immediately.