Mobile POS Solutions: Taking Orders Tableside
Empower your servers with mobile POS devices. Increase table turnover, improve order accuracy, and enhance the dining experience with tableside ordering and payment.
Kevin Park
Mobile POS Solutions: Taking Orders Tableside
Mobile POS devices are transforming restaurant service by enabling servers to take orders and process payments directly at the table.
Benefits of Mobile POS
Faster Service
Orders are sent to the kitchen immediately, reducing wait times and improving table turnover.
Improved Accuracy
Digital ordering eliminates handwriting errors and miscommunication with the kitchen.
Better Customer Experience
Customers can see their order being entered, ask questions, and get immediate answers.
Faster Payment
Process payments tableside, eliminating the wait for the check and card processing.
Key Features
Tableside Ordering
Servers can take orders directly at the table using mobile devices, sending them instantly to the kitchen.
Menu Display
Show customers menu items with images and descriptions on the device screen.
Payment Processing
Accept payments tableside using mobile card readers or contactless payment methods.
Order Modifications
Easily handle special requests, substitutions, and modifications in real-time.
Implementation Considerations
Device Selection
Choose devices that are:
- Durable and restaurant-grade
- Easy to clean
- Long battery life
- Intuitive interface
Network Requirements
Ensure reliable Wi-Fi coverage throughout your restaurant for seamless operation.
Staff Training
Comprehensive training ensures staff can use devices effectively and troubleshoot issues.
Integration
Ensure mobile POS integrates seamlessly with your main POS system and kitchen display.
ROI Factors
Mobile POS typically pays for itself through:
- Increased table turnover
- Higher average order value
- Reduced order errors
- Improved customer satisfaction
- Lower labor costs
Best Practices
- Start with a pilot program
- Get staff buy-in early
- Monitor performance metrics
- Gather customer feedback
- Continuously optimize
Conclusion
Mobile POS solutions are becoming essential for modern restaurants. They improve service speed, accuracy, and customer experience while increasing revenue.